Included below are the key steps in the demand management process.
Identify the demand drivers (for the asset class) – e.g., population growth.
Identify the demand management techniques – e.g., education, incentives.
Determine the current demand.
Forecast the future demand.
Match the demand management techniques to the demand drivers.
Compile the demand management plan.
Reconcile with the Strategic Asset Management Plan (SAMP).
Communicate the plan to stakeholders.
Monitor and review the plan – update, as required.